Privacy Policy

This Privacy Policy governs the collection, processing, storage, and disclosure of personal data by vi077 ("the Platform", "we", "us", "our") in connection with the operation of the vi077 online betting and casino platform accessible at vi077.bet.

By creating an account on vi077 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this policy, you must not use the vi077 Platform.

vi077 processes personal data for Players based primarily in Indonesia. All data processing activities are conducted in accordance with internationally recognised privacy standards and the principles of data minimisation, purpose limitation, accuracy, storage limitation, integrity, and accountability.

For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:

vi077 collects only the personal data that is necessary for the legitimate operation of the Platform, including regulatory compliance, account management, fraud prevention, and service improvement. The categories of personal data we collect are detailed below.

vi077 collects personal data through a number of channels, all of which are disclosed to Players at the point of collection wherever practicable:

• Account Registration: Data you enter directly when creating your vi077 account, including name, date of birth, email address, and residential location within Indonesia.
• KYC Verification Submissions: Documents and images you upload when completing identity verification, including national ID scans and proof of payment method ownership.
• Deposits and Withdrawals: Financial information provided during transaction processing, including bank account details and e-wallet identifiers.
• Platform Interactions: Data generated automatically as you browse and use the Platform — including pages visited, games played, bets placed, and time spent on each section.
• Cookies and Tracking Technologies: Technical and behavioural data collected via cookies, local storage, and similar technologies as described in Section 9 of this policy.
• Customer Support Contacts: Information you share when contacting vi077 via live chat, email to [email protected], or WhatsApp.
• Third-Party Service Providers: In limited cases, vi077 may receive supplementary data from identity verification partners, payment processors, and fraud detection services to validate the accuracy of information you have provided.

vi077 uses personal data exclusively for clearly defined and legitimate purposes. We do not process personal data in ways that are incompatible with the purposes for which it was originally collected. The principal uses of your data are as follows:

• Account Management: Creating, maintaining, and administering your vi077 account, including resetting credentials and managing account status.
• Identity and Age Verification: Confirming that you meet the minimum age requirement of 21 years and verifying your identity for regulatory compliance.
• Transaction Processing: Facilitating deposits and withdrawals in Indonesian Rupiah (IDR) through your chosen payment method, and maintaining accurate transaction records.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, collusion, and other prohibited conduct as defined in the vi077 Terms & Conditions.
• Regulatory Compliance: Meeting anti-money laundering (AML) obligations, record-keeping requirements, and any other applicable legal obligations.
• Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling behaviour and proactively offering self-management tools where appropriate.
• Customer Support: Responding to enquiries, resolving disputes, and improving the quality of support services.
• Service Personalisation: Tailoring game recommendations, promotional offers, and platform features to your individual preferences and playing history — only where you have not opted out.
• Marketing Communications: Sending promotional emails, bonus notifications, and platform updates to Players who have opted in to marketing. You may withdraw this consent at any time by contacting support.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and feature set of the vi077 Platform.

vi077 processes personal data only where a lawful basis exists to do so. The applicable legal bases are:

• Contractual Necessity: Processing required to perform the contract with you — specifically, operating your account, processing transactions, and delivering the betting and gaming services you have requested.
• Legal Obligation: Processing required to comply with applicable laws, including KYC and AML obligations, record-keeping mandates, and regulatory reporting requirements.
• Legitimate Interests: Processing carried out for vi077's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your privacy rights.
• Consent: Processing activities based on your explicit consent, specifically marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

vi077 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited circumstances:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) receive only the financial data strictly necessary to process your transactions.
• Identity Verification Partners: KYC service providers receive your verification documents solely for the purpose of confirming your identity and age. These partners operate under strict data processing agreements and are prohibited from using your data for any other purpose.
• Game Content Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe receive anonymised session identifiers to facilitate game delivery. They do not receive your name, banking details, or contact information.
• Fraud and Security Services: Specialist fraud detection and cybersecurity service providers may receive technical data (IP addresses, device fingerprints) to assist in identifying and preventing fraudulent activity.
• Legal and Regulatory Authorities: vi077 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or to protect the rights, property, or safety of vi077, its Players, or the public.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or substantially all of vi077's assets, personal data held on Players may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

vi077 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The general retention periods applied are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

vi077 uses cookies and similar technologies on the Platform to ensure its correct operation, enhance the Player experience, and gather analytical insights. The types of cookies used are described below.

• Strictly Necessary Cookies: Essential to the functioning of the Platform. These cookies manage your login session, maintain your account security token, and remember in-progress game states. They cannot be disabled without impairing the Platform's core functionality.
• Functional Cookies: Store your Platform preferences, such as preferred language display, time-zone setting (defaulting to WIB, UTC+7), and notification preferences.
• Analytical Cookies: Collect anonymised data on how Players navigate the Platform — pages visited, session duration, and feature engagement — to allow vi077 to improve performance and usability. These cookies are activated only with your consent.
• Security Cookies: Assist in fraud detection by establishing a pseudonymous device fingerprint that can be compared across sessions to identify anomalous access patterns.

vi077 does not use third-party advertising cookies or permit advertising networks to place tracking cookies on the Platform. You may manage your cookie preferences through the settings panel in your vi077 account dashboard. Disabling non-essential cookies will not affect your ability to access core Platform features.

As a Player on vi077, you hold the following rights with respect to your personal data. vi077 will respond to all valid rights requests within 30 days of receipt. To exercise any of the rights below, contact [email protected] with the subject line "Privacy Rights Request".

vi077 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. The key security controls in place include:

• SSL/TLS Encryption: All data transmitted between your device and the vi077 Platform is encrypted using 256-bit SSL/TLS technology, ensuring that your credentials, financial data, and personal information cannot be intercepted in transit.
• Data Encryption at Rest: Sensitive personal data stored on vi077 servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within vi077 is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and subject to periodic audit.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their vi077 accounts. Internal staff accounts that can access Player data require 2FA as a mandatory control.
• Penetration Testing: The vi077 Platform undergoes regular security assessments and penetration testing by independent cybersecurity specialists to identify and remediate vulnerabilities proactively.
• Incident Response: vi077 maintains a documented data breach response procedure. In the event of a security incident that poses a risk to Player data, affected Players will be notified promptly with details of the incident and the steps taken to mitigate harm.

While vi077 employs robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for ensuring that your device is protected with up-to-date security software. If you suspect that your account has been compromised, contact [email protected] immediately.

The vi077 Platform is strictly for adults aged 21 and over. vi077 does not knowingly collect, process, or retain personal data relating to any individual under the age of 21. Age verification is a mandatory step in the account registration and KYC processes.

If vi077 becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on vi077, please notify us immediately at [email protected].

vi077 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Where changes are material — meaning they significantly alter how your data is collected, used, or shared — vi077 will notify registered Players via email at least 14 days before the changes take effect.

Non-material clarifications or administrative updates may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Continued use of the vi077 Platform following a policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you should cease use of the Platform and may request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the vi077 Data Privacy team through the following channels:

• Email: [email protected] (plain text — not a clickable link). Use subject line "Privacy Rights Request" for formal data rights enquiries.
• Live Chat: Available 24 hours a day, 7 days a week, directly within the vi077 Platform after login.
• WhatsApp: Available during extended support hours. Contact details are provided within the Platform upon login.
• Response Time: vi077 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days, as required by applicable privacy standards.

Support is available in both English and Indonesian. For responsible gaming concerns, please visit the dedicated Responsible Gaming page. For full usage terms, refer to the Terms & Conditions page.